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Frequently Asked Questions

We can’t accept refund and return if the product has found no problem after examination. If the product has found not quality problem or not send wrong items, you should pay it on yourself if you want to return it.

If your payment has been confirmed, you will receive our system email of confirmation in a working day(check your junk mail box in time). If still not received any payment confirmation email, can contact us to find out the status of the payment timely.

If your order has not been shipped out yet, you can cancel the order and receive a full refund, and if your order has been shipped out, you can’t cancel the order, hope you could understand it.

Sure! We ship to as many different international destinations as possible and are trying to expand our fulfillment centers to as much countries as we can! If you want us come to your countries earlier, invite more friends to register on our website!